PRIVACY POLICY

Introduction

VELMAR DREAMS S.R.L (“we”, “us”, “our”) values your privacy. This Privacy Policy explains how we collect, process, and protect the personal information of users who engage with our travel and transportation services.

1. Information We Collect

We may collect:

Personal Data: Name, phone number, email address, nationality, identification documents (if required for travel)
Booking Details: Destination, travel dates, preferences
Payment Information: Processed securely through third-party providers
Technical Data: IP address, browser type, cookies

2. How We Use Your Data

We process data to:

Complete travel bookings
Provide transportation services
Provide customer support
Send confirmations and updates
Improve our website and services

3. Legal Basis

We rely on:

Contractual necessity
Customer consent
Legal compliance

4. Data Sharing

We may share your information with:

Transportation partners
Hotels
Airlines
Payment processors
Legal authorities (if required)

We NEVER sell personal data.

5. Data Protection

We use industry-standard security measures to protect personal data.

6. Your Rights

You may:

Request data access
Request corrections or deletion
Withdraw consent
Object to processing

7. Retention Period

We store your data only as long as necessary for service delivery and legal requirements.